Frequently Asked Questions
Does Evomuscles Serenity Suction- Cupping Therapy Massager hurt?
Our Serenity Suction Cup may cause discomfort if used incorrectly. It is highly recommended to buy the bundle with the carrier oil. The carrier oil allows the cup to glide smoother.
How do I turn Evomuscles Serenity Suction cup off?
We have an example in the product images showing how to turn the cup off.
Where are you located?
Our head office is located in South Australia Adelaide CBD 5000
How much does shipping cost?
Shipping is free on all orders to Australia.
What are the benefits of the Evomuscle Serenity Suction?
Evomuscle’s Serenity Suction, eases pain, boosts circulation, relaxes tight muscles, reduces cellulite appearance, accelerates recovery, and supports relief.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at shopevomuscle@gmail.com. Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.